Helpdesk on Whatsapp

Helpdesk on Whatsapp

1. In a bid to reduce panic among the citizens pertaining to COVID-19, the Central Government launched an official chatbot on popular messaging application WhatsApp.
2. This WhatsApp Chatbot is named MyGov Corona Helpdesk and is available to all WhatsApp users.
3. The person in need is only required to save the number - 9013151515 in their contact list and send a message to the MyGov Corona Helpdesk.
4. The move is expected to mitigate the circulation of fake news and the spreading of misinformation among the masses pertaining to coronavirus.
5. This new initiative by the Centre will also create awareness among the citizens about the preventive measures that could save them from falling prey to the highly contagious virus.

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